Exploration Quests

Last Updated: 23/11/2025

This Privacy Policy explains how Skylark ("we", "our", "us") collects, uses, stores, and protects personal data when users participate in quests, polls, quizzes, and engagement activities created in partnership with Soonpay.

We comply with the Data Protection and Privacy Act, 2019 ("DPPA") and the Data Protection and Privacy Regulations, 2021, enforced by the Personal Data Protection Office (PDPO) under NITA-U.

By using Skylark, you agree to the practices described in this Privacy Policy.

1. Who We Are

Skylark (Nectar Technologies LLC)
Email: jlewis@skylarknova.xyz

Where Skylark processes personal data jointly with Soonpay, Soonpay may also act as a Data Controller or Data Processor, depending on the specific activity (e.g., reward fulfillment, financial education tools, or Soonpay account onboarding).

2. What This Policy Covers

This policy applies to:

• Skylark quests, polls, quizzes, and learning modules
• User profiles created for quest participation
• Reward distribution activities
• Any data collected through the Skylark platform from users in Uganda or Ugandan citizens abroad

3. Data We Collect

We only collect data necessary for the purpose of delivering and improving the quest experience.

3.1 Data You Provide Directly

• Name (optional depending on quest)
• Email or phone number
• User profile information (nickname, country selection, preferences)
• Poll and quiz responses
• Activity progress, participation history, and earned rewards
• Feedback or survey responses

3.2 Sensitive or High-Risk Data

We do not collect national ID numbers, passport numbers, or financial credentials through quests unless explicitly required for a reward and clearly disclosed. If any quest targets minors, we require parent/guardian consent, as required by DPPA.

3.3 Automatically Collected Data

• IP address
• Device information
• Browser type
• Session logs
• Usage analytics (page views, clicks, completion rates)

This is collected to improve platform performance and security.

4. Why We Collect Your Data (Purpose + Legal Basis)

Under DPPA, we collect and process personal data only with a lawful basis.

4.1 To Deliver and Manage Quests (Performance of Contract)

• Run interactive quests, polls, and quizzes
• Track progress and award XP, badges, or rewards
• Personalize the quest experience

4.2 To Communicate With You (Consent or Legitimate Interest)

• Notify you of new quests
• Share educational updates
• Send event or program information
You may opt out at any time.

4.3 Analytics & Service Improvement (Legitimate Interests)

• Understand which quests are effective
• Improve educational materials
• Measure engagement
• Prevent misuse or fraud

4.4 Safety, Legal & Compliance (Legal Obligation)

• Respond to lawful requests by regulators or PDPO
• Maintain audit logs
• Protect users' data and system integrity

5. How We Share Your Data

We do not sell your data.

We may share personal data with:

• Soonpay, only for quests related to Soonpay education, rewards, or platform onboarding
• Cloud hosting providers (secure & access-controlled)
• Analytics services (aggregated or pseudo-anonymized data)
• Regulators where legally required

Every third-party processor is required to follow secure, DPPA-compliant data protection standards.

6. International Data Transfers

If Skylark stores data outside Uganda (e.g., in the US/EU cloud):

• We apply adequate safeguards required under DPPA
• We ensure strict contractual protections
• Data is encrypted in transit and at rest

7. Data Retention

We retain personal data only as long as needed for its purpose.

Typical retention periods:

• Quest participation data: 12–24 months
• User accounts: active use + 12 months
• Analytics logs: 3–12 months
• Support messages: 90–180 days

You can request deletion at any time (see Rights section).

8. Data Security

We use industry-standard security measures including:

• HTTPS encryption
• Access control & role-based permissions
• Encrypted cloud storage
• Regular security audits
• Staff confidentiality and security training

9. Your Rights (Under DPPA 2019)

You have the right to:

• Access your personal data
• Correct/update inaccurate data
• Withdraw consent at any time
• Object to processing
• Request deletion (where applicable)
• Ask how your data is being used
• Complain to the PDPO if you believe your data rights were violated

To exercise any rights, email us at [insert contact].

To lodge a complaint with PDPO:
Personal Data Protection Office (NITA-U)
Website: https://www.pdpo.go.ug

10. Children's Data

Skylark is not intended for children under 18 years without parental/guardian consent. We do not knowingly collect data from minors without required authorization.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated through the platform or email.

12. Contact Information

For privacy questions, rights requests, or concerns:

Data Protection Lead – Skylark
Email: jlewis@skylarknova.xyz

By tapping "Agree & Continue", you confirm that:

• You understand and consent to Skylark collecting and processing your personal data for the purposes of running quests, polls, quizzes, rewards, and educational activities.

• You acknowledge that Skylark processes data in accordance with the Data Protection and Privacy Act, 2019, and the Data Protection and Privacy Regulations, 2021.

• You understand that your data may be shared with Soonpay only where relevant to a specific quest or reward, and only under strict data protection safeguards.

• You have read and agree to the Privacy Policy and Terms & Conditions.

• You understand you may withdraw consent at any time by contacting: jlewis@skylarknova.xyz.

• You understand your rights, including access, correction, deletion, objection to processing, and lodging a complaint with the Personal Data Protection Office (PDPO).

Last Updated: 23/11/2025

These Terms & Conditions ("Terms") govern your use of the Skylark Quest Platform ("the Platform"), including participation in quests, polls, quizzes, rewards, and digital engagement activities designed in partnership with Soonpay. By accessing or using Skylark, you agree to these Terms.

1. Acceptance of Terms

By creating an account, participating in quests, or interacting with Skylark in any way, you confirm that you:

• Have read and understood these Terms
• Agree to comply with them
• Consent to our Privacy Policy

If you do not agree, do not use the Platform.

2. Definitions

• "Platform" – Skylark's digital quest and engagement system
• "User" / "You" – Anyone who accesses or interacts with the Platform
• "Account" – Your personal Skylark profile
• "Quests" – Interactive learning modules, polls, quizzes, challenges
• "Rewards" – Badges, points, digital items, or physical/financial rewards (where applicable)
• "Content" – All information on the Platform including text, graphics, and user submissions

3. Eligibility & User Accounts

You must be:

• At least 18 years old, or
• Have parent/guardian consent if you are a minor

You agree to:

• Provide accurate information
• Keep your login information secure
• Notify Skylark immediately of unauthorized access

Skylark may suspend or terminate accounts that violate these Terms or Ugandan law.

4. Use of the Platform

You agree NOT to:

• Use the Platform for unlawful activities
• Attempt to hack, reverse-engineer, or disrupt services
• Upload or post harmful, offensive, or illegal content
• Impersonate another individual

You may:

• Participate in quests
• Submit quiz/poll answers
• Earn rewards
• Share anonymized feedback

5. Rewards, Points & Digital Items

Rewards earned through quests may include points or XP, digital badges, event-based rewards, educational benefits, and Soonpay-linked incentives.

Rewards:

• Are non-transferable unless explicitly stated
• Have no guaranteed monetary value
• May change, expire, or be modified at Skylark's discretion

Skylark is not responsible for tax implications arising from physical or monetary rewards.

6. Intellectual Property

All Platform content (designs, text, graphics, software) is owned by Skylark or licensed partners.

You may not copy or distribute Platform content without permission, use Skylark branding without written approval, or repurpose quest content for commercial use.

You retain rights to content you create but grant Skylark a non-exclusive, royalty-free license to use anonymized or aggregated submissions to improve the Platform.

7. Third-Party Services

Skylark may integrate with services such as Soonpay, cloud hosting providers, and analytics tools. Each third party has its own policies. Skylark is not responsible for their content or practices.

8. Privacy & Data Protection

Your personal data is processed in line with the Skylark Privacy Policy, Uganda's Data Protection and Privacy Act, 2019, and Data Protection & Privacy Regulations, 2021.

Users can access, correct, delete, or object to data processing as described in the Privacy Policy.

9. Service Availability & Changes

Skylark may update or change features without notice, does not guarantee continuous or error-free functionality, and may temporarily suspend services for maintenance.

10. Limitation of Liability

To the fullest extent permitted by Ugandan law, Skylark is not liable for indirect or consequential losses, user errors or misuse of the Platform, or losses resulting from third-party service issues.

11. Indemnity

You agree to indemnify Skylark against claims arising from your breach of these Terms, misuse of the Platform, illegal behavior, or violation of third-party rights.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Uganda. Disputes will be resolved through good-faith negotiation, mediation or arbitration (if agreed by parties), or Ugandan courts where necessary.

13. Changes to These Terms

We may update these Terms at any time. Continued use after updates = acceptance of new Terms.

14. Contact Information

For questions or concerns:

Skylark – Legal & Compliance
Email: jlewis@skylarknova.xyz

Welcome to Soonpay Exploration Quests — an interactive learning experience designed to help you understand, explore, and get the most value from Soonpay. Through short quests, polls, and quizzes, you'll learn how to save more on remittances, plan better for your family, unlock automatic insurance benefits, and discover how digital money tools can strengthen your financial future. Take these steps to build your confidence, empower your decisions, and earn rewards along the way. Tap "Explore" as a part of each topic to begin your journey.

Rewards

• Completing all of the Quests and being present at the event gives you the chance to win and earn rewards:

- SoonPay SWAG

- Web3/AI Industry Books

Quest Topics

• Smarter Remittances & Hidden Fees Awareness

• Purposeful Savings & Family Budgeting

• Health & Protection

• Stablecoins & Instant Digital Money Rails

• Empowering Families & Community Development

• Social Quests

How to Complete Quests

• Click the "Explore" button on any topic card

• Complete the interactive activities within each quest

• Learn about Soonpay's innovative approach to remittances

Need Help?

If you have questions or need assistance, please contact us at jlewis@skylarknova.xyz